Last updated: 1 October 2026

1. Introduction

Psychie Bro (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect your personal data when you use psychiebro.in (the “Website”), in line with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and related rules. By using the Website or placing an order, you consent to the practices described here.

2. Data We Collect

• Details you give us: name, email address, phone number, billing city or location, order notes, and anything you submit through our contact form (hosted on Google Forms).
• Order information: products purchased, order number, payment status and transaction reference. Card, UPI and banking details are handled by the payment gateway and are not stored by us.
• Technical information: IP address, device and browser type, pages visited, and cookie data, collected automatically.
• Social media: if you contact us on Instagram, Meta’s own privacy policy applies to that interaction.

3. How We Use Your Data

• To process your order and deliver your digital Products.
• To provide customer support and respond to your messages.
• To send service messages, such as order confirmations and access links.
• To prevent fraud and misuse, and to keep the Website secure.
• To meet legal, tax and accounting requirements.
• To improve the Website and our Products.
• To send marketing messages, only where you have agreed to receive them.

4. Consent and Withdrawal

We process your personal data on the basis of your consent and, where the law allows, for legitimate uses such as completing a transaction you requested. You may withdraw consent at any time by emailing us at hello@psychiebro.in. Withdrawal does not affect processing already carried out, and we may need to retain certain records as required by law.

5. Sharing Your Data

We do not sell your personal data. We share it only with trusted service providers who help us run the Website and deliver Products, such as payment gateways, website hosting, email delivery, analytics and Google services, and with authorities where required by law. These providers may only use your data to perform services for us.

6. Cookies

We use essential cookies to make the cart and checkout work, and may use analytics cookies to understand how the Website is used. You can control or delete cookies in your browser settings, but some features may stop working if you block essential cookies.

7. Retention

We keep your personal data only for as long as needed for the purposes above, including to meet legal and tax obligations. After that, we delete or anonymise it.

8. Security

We use reasonable security safeguards, including SSL encryption, to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

You have the right to request a summary of the personal data we hold about you, to have inaccurate data corrected, to have data erased where it is no longer needed, to nominate another person to exercise your rights if you are unable to, and to raise a grievance. Email hello@psychiebro.in and we will respond within a reasonable time.

10. Children

The Website is not directed at children under 18. We do not knowingly collect personal data from children without verifiable parental or guardian consent. If you believe a child has given us data without consent, please contact us and we will delete it.

11. Data Stored Outside India

Some of our service providers may store or process data on servers outside India. Where this happens, we take reasonable steps to ensure your data is handled with appropriate care.

12. Third-Party Links

The Website may link to third-party sites such as Instagram and Google Forms. We are not responsible for their privacy practices, so please read their policies.

13. Changes to This Policy

We may update this Policy from time to time. The updated version applies from the date it is posted on this page.

14. Contact and Grievances

For any privacy question, request or complaint, email hello@psychiebro.in or use our Contact page.